Refund and Returns policy

Refund and Returns policy


At Innovation Grounds Landscaping Services, we take pride in providing high-quality, customized solutions to meet your landscaping needs. Our No Refund and Returns Policy is detailed below to ensure complete transparency and understanding.

No Refund or Return Policy:

  1. Once a landscaping project or any service has commenced or been completed, we do not offer refunds or returns for services provided. This is due to the nature of our work, which involves customized and tailored solutions specific to your property and preferences.

  2. In the event of dissatisfaction with the quality of our services, please contact our customer support team within 48 hours of project completion. We will review your concerns and, if deemed necessary, schedule a follow-up appointment to address any issues at no additional cost. Our goal is to ensure your satisfaction with the final result.

  3. If changes to the project scope or design are requested after the commencement of work, additional charges may apply. We will provide a revised quote for your approval before proceeding with the changes.

  4. Any materials or products supplied by Innovation Grounds Landscaping Services are not eligible for return or refund once they have been installed, used, or altered in any way.

  5. Refunds or returns on third-party products or materials purchased through Innovation Grounds Landscaping Services will be subject to the respective manufacturer’s or supplier’s warranty and return policies.

By engaging Innovation Grounds Landscaping Services, you acknowledge and agree to our No Refund or Return Policy. We appreciate your trust in our expertise and will work diligently to create a beautiful and functional landscape for your enjoyment.

Need more information on our refunds and returns policy?

Feel free to send us a message through our messaging chat, give us a call at 1-800-246-0297, or send us an email to support@innovationgrounds.com. We will be more than happy to answer any questions.
customer service agent